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| Income Protection Guide | | - Q. How do I make a claim on an income protection insurance policy?
Contact the income protection insurance company as soon as possible - don't wait for any deferred period to lapse before claiming. Once you have completed the claim form, the company will check your eligibility for benefit. It may wish to obtain a medical report form your doctor or carry out an independent medical examination. It will also assess the maximum benefit to which you are entitled and may ask you for proof of your income.
- Q. What happens when I am well enough to return to work?
Contact your income protection insurer who will stop benefit payments. If you go back to work on a part-time basis or take a lower-paid job, your insurer may pay you reduced benefit. If you return to your normal occupation this is called a rehabilitation or partial benefit. If you find work in an alternative occupation, it is called a proportionate benefit.
- Q. How do I buy an income protection policy?
Speak to a specialist insurance adviser. No two income protection policies are alike because exclusions vary and cover differs widely. An adviser should find you an income protection policy to suit your job and your financial circumstances. Otherwise shop around and trawl through the income protection details carefully.
- Q. What if I am unhappy with the income protection policy once I have bought it?
Don't sit on your hands. Complain in the first instance to the income protection insurance company or insurance adviser who sold you the income protection policy. If you have no joy, then it should tell you of the independent disputes settlement body to whom you may refer your complaint.
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